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Privacy Policy

Our Organisation

Stephen Oldham Solicitors is a partnership.

Contact details

Tel: 0330 111 6074

Email: mail@stephenoldham.com

The person to contact about privacy and personal data is Stephen Oldham.

Processing personal data

We process personal data for these purposes:

  • Representing our clients
  • Responding to enquiries
  • Marketing our services

Lawful basis for processing personal data

We have a legitimate reason to process personal data for the purposes that we have identified.

Categories of personal data

We process the following personal data:

Clients and enquiries: name, address, date of birth, telephone number, email address and other details from documentation connected with legal cases. Those details could include previous criminal convictions and details of criminal cases.

Website users and mailing list subscribers: name, address, telephone number, email address and social media information. For information about how we use cookies see our cookie policy at https://thedrivingsolicitor.co.uk/terms-and-conditions/

Recipients of personal data

We only send personal data to third parties in compliance with our duty of confidentiality to our clients and persons making enquiries about our services.

We send personal data to the following recipients:

  • Our cloud-based email and file storage provider, Microsoft.
  • Our PDF service provider, Adobe.
  • Our practice management software, Clio.
  • Our accounting software providers, Xero.
  • Our website hosts, Siteground. (Website users and mailing list subscribers only).
  • Our mailing list hosts, Mailchimp (Mailing list subscribers only).
  • Other third-party organisations when we decide it is necessary for the progress of a case.
  • Other third parties with the consent of our clients.

Transfers of the personal data to any third countries or international organisations

Personal data may be stored on cloud-based servers in other countries. We only use cloud-based services in the European Union that we are sure comply with the Solicitors Regulation Authority Rules and UK data protection law.

Our mailing list may be stored on a cloud-based server outside the European Union.

Retention periods

Clients: December 31 of the sixth year after the end of the most recent client matter.

Enquiries: December of the sixth year after the enquiry.

Website users and mailing list subscribers: Until the owner of the personal data asks us to delete the data.

Right to withdraw consent

Clients and enquiries: You may not withdraw consent to our holding your personal data. We are required by our regulators to retain details of cases for six years after they have concluded.

Website users and mailing list subscribers: You may withdraw your consent at any time by contacting us.

Complaint with a supervisory authority

If you have a complaint about the way that we handle personal data, you may complain to us. If we unable to resolve your complaint you have the right complain to the Information Commissioner’s Office. https://ico.org.uk

Copies of personal data

You have the right to obtain copies of the personal data that we hold. Request for copies of your personal data should be sent to use by email.

You have the right to ask us to correct any errors in your personal data.

The source of the personal data

We may receive personal data from the following sources:

  • The police
  • HM Courts and Tribunals Service
  • The Crown Prosecution Service
  • DVLA
  • Other solicitors and barristers
  • Other organisations and individuals connected with the progress of a client’s case.

Statutory or contractual obligation to provide the personal data

You must provide us with your personal data if you wish to receive services from us.

Automated decision-making

We do not use automated decision-making software.